There is an item missing from my order. What should I do?

Due to our extensive range of products your items may be packed in
separate parcels and will sometimes be delivered at different times.

Please check the items listed on your dispatch confirmation email. If
you are missing an item that is not listed please allow longer for it to be
delivered.

If you are missing an item listed on the dispatch email, please contact our
Customer Service Team.

{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. Where is my order? (270010 views)
  2. How do I return an item? (196509 views)
  3. Will I be charged customs and import charges? (186440 views)
  4. How can I pay for my order? (175085 views)
  5. Do you deliver to my country? (166000 views)
  6. What delivery options do you offer? (159881 views)
  7. What is the Pre Order Price Promise? (158194 views)
  8. How long will it take for my order to ... (152642 views)
  9. Why is my discount code not working? (149889 views)
  10. How will I know when my order has been ... (123158 views)

Latest FAQs

  1. Who will deliver my order? (2016-11-17 11:52)
  2. How can I pay for my order? (2016-11-16 11:47)
  3. When will I receive my refund? (2016-11-15 15:52)
  4. How can I tell if I have successfully submitted ... (2016-11-15 15:51)
  5. Do you have an address I can write to? ... (2016-11-15 15:49)