Zavvi Help News

Christmas Returns Policy Christmas Returns Policy

We all like to start our Christmas shopping early, we want you to have peace of mind when deciding to purchase with us, so we have extended our returns policy to cover the festive period.  Any item(s) purchased between the 1st of November and 23rd December 2014 can be returned to us for a full refund or a replacement up to 31st January 2015. 

2014-11-10 15:05

Welcome to our help section Welcome to our help section

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 

If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.

2014-04-28 13:34

Show archived news.

There are 71 FAQs online

Most popular FAQs

  1. Where is my order? (98956 views)
  2. How do I return an item? (48384 views)
  3. Do you deliver to my country? (39802 views)
  4. What delivery options do you offer? (26998 views)
  5. Will I be charged customs and import charges? (19615 views)
  6. What is the Pre Order Price Promise? (19457 views)
  7. How can I pay for my order? (15681 views)
  8. What do I do if I have ordered the ... (14173 views)
  9. How long will it take for my order to ... (13111 views)
  10. How do I use a discount code? (10045 views)

Latest FAQs

  1. Discount code exclusions (2014-11-17 18:09)
  2. Why is my discount code not working? (2014-11-17 18:08)
  3. How can I pay for my order? (2014-09-18 17:00)
  4. What are the Cashback Programmes when placing an order? ... (2014-07-04 15:33)
  5. How do I use a discount code? (2014-06-08 16:22)